A quick fix for that is to add this code in the `AndroidManifest.xml` file:
<manifest ... >
<!-- This attribute is "false" by default on apps targeting Android Q. -->
<application android:requestLegacyExternalStorage="true" ... >
...
</application>
</manifest>
You can read more about it here: https://developer.android.com/training/data-storage/use-cases
Sheetal answer is right to find out the issue. Google has a new feature on **Android Q**: filtered view for external storage. A quick fix for that is to add this code in the AndroidManifest.xml file:
<manifest ... >
<!-- This attribute is "false" by default on apps targeting Android Q. -->
<application android:requestLegacyExternalStorage="true" ... >
...
</application>
</manifest>
You can read more about it here: https://developer.android.com/training/data-storage/compatibility